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Forrester Research and Enghouse Interactive to Host Webinar: "Moving the Customer Service Dial in Your Contact - Yahoo Sports
Forrester Research and Enghouse Interactive to Host Webinar: "Moving the Customer Service Dial in Your Contact Yahoo SportsCore technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of and more »
TCN Launches Automated Patient Engagement Platform - Utah Business
TCN Launches Automated Patient Engagement PlatformUtah BusinessVocalRx's suite of tools has been proven to increase revenue and reduce operational costs, all from a single hosted cloud environment. In fact, a It provides industry-leading features such as predictive dialer, IVR, call recording and business
IntelePeer Adds Dimension Data as Platinum Member of Its Cloud Advantage Partner Program - Business Wire (press release)
IntelePeer Adds Dimension Data as Platinum Member of Its Cloud Advantage Partner ProgramBusiness Wire (press release)IntelePeer's SIP Trunking is qualified for all major hosted UC platforms and on-premise telephony equipment vendors, including: Cisco, Microsoft, Avaya, Mitel, NEC, and Shoretel UC systems. Additionally, IntelePeer provides industry-leading The and more »
How Virtual Call Centers Are Helping Entrepreneurs - YourStory.com
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Feedback highlights dialler benefits - Call Centre Helper
Feedback highlights dialler benefitsCall Centre HelperBased on feedback from their hosted dialler client base of around 120 companies, Hostcomm have summarised what they feel are the main benefits of using an automatic dialler. The return on investment with an auto dialler is especially quick if the and more »
Hang up on the HANGUP Act - The Hill (blog)
Hang up on the HANGUP ActThe Hill (blog)Last week, Congress cleared the Bipartisan Budget Agreement of 2015, which President Obama signed into law on Monday. The bill includes a small but important provision allowing the federal government and its contractors to use predictive dialer and more »
CounterPath Announces Bria X Interoperability Certification with Plantronics Hub - SYS-CON Media (press release)
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Upgrade your Android dialer experience with Ready 2.0 - CNET
CNETUpgrade your Android dialer experience with Ready 2.0CNETUnlocking the Pro version gives you themes, a predictive dialer, and a ringtone pack. If you're not keen on the idea of paying $2.99 for a dialer, share a referral code with friends and start accumulating points you can use to unlock the Pro features
Contact centers help business to expand the communication channels: Tikal Networks - DATAQUEST
DATAQUESTContact centers help business to expand the communication channels: Tikal NetworksDATAQUESTWe are planning to host our platform locally in India with our local partners providing first level support in the local languages. I believe that high quality product and competitive pricing supported by Our solution includes advanced contact